1. Information We Collect

1.1 Personal Information You Provide

We may collect the following information when you create an account or use the Platform:

• Full name
• Phone number
• Email address
• Profile photo (optional)
• Government-issued ID (where required for safety or compliance)
• Payment information (processed securely by third-party payment providers)
• Customer support communications

1.2 Location Information

To provide ride-request and navigation services, we collect:

• Precise location data (GPS) during active rides
• Background location data where enabled, to support ride matching, trip tracking, safety, and fraud prevention

Location data is only collected when necessary for service delivery and in accordance with your device
permissions

1.3 Ride & Usage Data

• Pickup and drop-off locations
• Trip history and timestamps
• Fare details and payment status
• Ride preferences (Normal or Special rides)
• Vehicle type used (electric or gasoline)
• In-app interactions and usage logs

1.4 Device & Technical Data

• Device type, operating system, and app version
• IP address
• Crash logs and diagnostics
• Cookies and similar tracking technologies (for web usage)

2. How We Use Your Information

• Provide, operate, and improve the Miitas Platform
• Match riders with available vehicles and drivers
• Process payments and issue receipts
• Enable real-time ride tracking and navigation
• Ensure safety, security, and fraud prevention
• Communicate service updates, notifications, and support messages
• Comply with legal and regulatory obligations
• Analyze usage trends and improve user experience

3. Legal Basis for Processing

• Performance of a contract (ride booking and fulfillment)
• User consent (location access, notifications, marketing)
• Legal obligations under Nigerian law
• Legitimate business interests such as platform security and service improvement

3.1 Your use of the Website is also governed by our Privacy Policy [link to Privacy Policy], which explains how we
collect, use, and disclose your personal information.

4. Data Sharing & Disclosure

We may share your data with:

4.1 Drivers & Fleet Operators

• Limited ride-related information (name, pickup/drop-off location, contact details) necessary to complete trips

4.2 Third-Party Service Providers

Including but not limited to:

• Payment processors
• Mapping and navigation services
• Cloud hosting and data storage providers
• SMS, email, and push notification services
• Analytics and crash-reporting tools

These providers are contractually obligated to protect your data.

4.3 Legal & Regulatory Authorities

We may disclose information if required by law, court order, or government regulation

4.4 Business Transfers

In the event of a merger, acquisition, or asset sale, user data may be transferred subject to confidentiality
protections.

5. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

6. Data Security

We implement industry-standard security measures, including:

• Encrypted data transmission
• Secure cloud infrastructure
• Access control and authentication mechanisms
• Regular system monitoring and updates

While we strive to protect your data, no system is 100% secure.

7. Your Rights

Subject to applicable law, you have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your account and data
• Withdraw consent where applicable
• Object to certain data processing activities

Requests can be made via the contact details below.

8. CHILDREN'S PRIVACY

Miitas is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Cookies & Tracking (Web Users)

We use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

You may control cookies through your browser settings.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for their privacy
practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated through the Platform, and the
"Last Updated" date will be revised.

12. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, please contact:

Miitas

Email: japarideltd@gmail.com

By using the Miitas Platform, you acknowledge that you have read and understood this Privacy Policy.